Terms and Conditions

To ensure that everyone can learn swimming skills in a relaxed, enjoyable, and safe environment, please carefully read the following terms and conditions before enrolling in the swimming class. By registering, you confirm that you have read and accepted all our arrangements.

General terms and conditions

1. Safety first

  1. Participants must attend classes in the swimming pool designated by our coaches. Other pools are strictly prohibited. Coaches reserve the right to adjust the class location as necessary, and students are expected to understand this.
  2. After class, please change quickly and leave the pool area by the end of the class. The Club will not be responsible for any incidents that occur if you remain in the pool area.
  3. If a coach deems it necessary to cancel a class for safety reasons, please comply.

2. Personal hygiene

  1. Please do not attend classes if you are unwell to avoid spreading illness. If you feel unwell or show any symptoms of infectious diseases (such as fever, cough, etc.), please stay home and rest, and consult a doctor if necessary.
  2. Maintain personal hygiene before entering the pool; wash your entire body thoroughly. If you feel unwell, please inform the coach immediately.

3. Swimming Class Regulations

  1. New students (both adults and children) should arrive at the pool entrance 5 minutes before class starts to check in with the coach.
  2. Students must adhere to pool rules, and those under twelve must be accompanied by a parent or adult.
  3. Students must wear appropriate swimwear and goggles during class and wear swim caps provided by the Club (if available) for safety and identification. Coaches have the right to deny students attending to the class if they forget their swim cap.
  4. Courses cannot be transferred after registration. If a transfer is necessary, a $100 handling fee will apply. All paid tuition fees are non-refundable.
  5. Students must strictly follow the coach’s guidance and adhere to the relevant pool regulations. By participating in the course, students indicate that they are in good health and physically fit to participate in courses offered by the Whampoa Sports Club and accept the associated risks. The Club and its personnel are not responsible for any injuries.
  6. The Club reserves the right to change instructors at any time without notice, and students may not object.

4. Holidays and make up classes

  1. There will be no make-up time or refunds for late arrivals. The principle for make-up classes is a maximum of two per term.
  2. Children’s swimming classes must be completed within a maximum of 2 months.
  3. Adult swimming classes must be completed within a maximum of 3 months.
  4. Requests for leave must be made at least 24 hours in advance to the relevant coach; otherwise, no make-up classes will be arranged.
  5. Students who are absent without prior notice will not be offered make-up classes.
  6. If classes are interrupted due to weather issues, make-up classes will be offered if the interruption is less than half a class; no make-up will be provided for interruptions exceeding half a class.
  7. Classes will be suspended on public holidays (unless otherwise notified).
  8. Students participating in swimming competitions will have the competition day counted as a class.
  9. All make-up classes must be completed within one month; failure to do so will result in automatic forfeiture.
  10. Requested leave and make-up class times cannot be changed. Any student absent from a make-up class will automatically forfeit their opportunity.

5. Fees

  1. A deposit of more than 50% of the course fee must be paid upon registration, with the remaining balance due before the first class.
  2. Students participating in trial classes must pay the full fee. Once reservations are confirmed, they cannot be changed or canceled, and fees are non-refundable.
  3. Due to limited capacity, priority for swimming classes is given as follows: full fee > half fee > trial class.
  4. All bank fees due to transfers or returned checks will be borne by the customer.
  5. Once a reservation is confirmed, no changes or cancellations will be allowed, and fees are non-refundable. Failure to attend on the reserved date will be regarded as “forfeiting enrollment,” and all prepaid amounts will not be refunded. The Club reserves the right to pursue outstanding balances.
  6. Trial class dates cannot be changed; fees for missed trial classes will not be refunded.
  7. Except in special circumstances, once registered, requests for refunds, transfers, or substitutions will not be accepted.
  8. If the Club cancels a swimming class, fees already paid will be refunded.
  9. Tuition for the next term must be paid before the last class of each term; late payers may incur an additional administrative fee of 15% on the tuition.
  10. The Club reserves the right to pursue unpaid tuition.
  11. If a student withdraws for personal reasons, no refunds will be issued.
  12. Students and parents must pay for entry.
  13. Please bring coins for locker use, which can be retrieved after use.

6. Photography and Videography

  1. The Club reserves the right to use photos or videos of students taken during classes or competitions for record-keeping or promotional purposes.
  2. Parents are not allowed to photograph or record without the Club’s written permission.

7. Insurance

The Club has insured all swimming classes with a third-party liability insurance coverage of HKD 10 million, applicable anywhere in Hong Kong.

8. Final Terms

The Club reserves the right to change activity information and limit or refuse registrations at any time without prior notice. In case of any disputes, the Club reserves the right of final decision.

Last revised: 20 October 2025